Safety Recall - Home & Away Travel Steam Iron

As always, the safety of our customers is our absolute priority.
In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Vornado is voluntarily recalling all Steamfast brand Home and Away Steam Irons (Model Nos. SF-717, SF-720, or SF-727), and Brookstone Steam Bug Travel Steam Irons (Model 606335) because the power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard. If you have a recalled Steamfast iron, please stop use immediately and follow the steps described below to participate in the recall.
Please note this is an expansion of the recall originally announced on April 27, 2023. If you previously determined that your Steamfast iron model SF-717, SF-720 or SF-727 was not part of the recall, be advised that it is now recalled.

You can find the model number and production date code on label on back of product, as shown in red boxes below.

SF-717
SF-717 example label
SF-727
SF-727 Example Label
Brookstone Steam Bug
Brookstone Example Label

TAKE THESE STEPS TO ENSURE YOUR SAFETY

Unplug your product and STOP using the product

Verify that your product has been recalled using MODEL and SERIAL NUMBER including DATE CODE

Register your product to receive your recall remedy

To determine whether your travel iron is recalled, please check your product through our online recall registration system below.

To participate in the recall and receive a refund or free replacement, you must register online. Do not return your travel iron to the store where purchased.

The refund is based on the average purchase price of the model, unless you can provide a valid proof of purchase Below is chart showing the refund amounts by model:

SF-717


$19.99

SF-720


$24.99

SF-727
Single Voltage*


$13.44

Brookstone Steambug Model 606335


$19.99

*The refund for SF-727 Dual Voltage model produced in 2017 is $19.99.

Please start your product registration below or contact us directly if you have any questions or concerns.

You can reach the Vornado Recall Team at 866-827-3362 Monday – Friday 8:00 am – 5:00pm CST in the US and Canada.

TRAVEL STEAM IRON

What brand is your iron?

Link for Steamfast Travel Steam Irons
Link for Brookstone Steam Bug
Link for Steamfast Travel Steam Irons
Link for Brookstone Steam Bug